International safety notice
The product in question is a household electric massager that is charged before use and massages the neck and shoulders. Since September 2020, we have received one report of a fire occurring from the built-in lithium-ion battery during charging. After confirming the safety of the battery after changing it, we will limit the collection to the lot before the battery change. Collection was being carried out. However, when we checked the battery in one fire accident that occurred in June 2020, we found that It turned out that the fire was caused by a battery that had been replaced. In addition, a detailed analysis revealed that the battery specifications were unknown to us. Since we cannot deny the possibility that the product may have been changed, we have decided to voluntarily recall all products as a complete safety measure.
Japan / PMDA Recalls · JPN · Oct 14, 2022
Key facts
| Title | The product in question is a household electric massager that is charged before use and massages the neck and shoulders. Since September 2020, we have received one report of a fire occurring from the built-in lithium-ion battery during charging. After confirming the safety of the battery after changing it, we will limit the collection to the lot before the battery change. Collection was being carried out. However, when we checked the battery in one fire accident that occurred in June 2020, we found that It turned out that the fire was caused by a battery that had been replaced. In addition, a detailed analysis revealed that the battery specifications were unknown to us. Since we cannot deny the possibility that the product may have been changed, we have decided to voluntarily recall all products as a complete safety measure. |
|---|---|
| Regulator | Japan / PMDA Recalls |
| Country | JPN |
| Brand | Common name: Home electric massager Sales name: 3D neck massager |
| Manufacturer | Dream Factory Co., Ltd. |
| Models | DTA000001-DTA007260, DSH000001-DSH014200, DTB000001-DTB003200, MN101301-MN101700, DRJ000001-DRJ005610, MN100701-MN100900, DUH000001-DUH007200, DSA000001-DSA004680, DUA000001-DUA002400, DUD000001-DUD003600, DTE000001-DTE010890, MN100901-MN101300 and 21 more |
| Date | Oct 14, 2022 |
| Regulator page | info.pmda.go.jp |
At a glance
- No Recall
- No Field safety notice
Counts are shown as ranges. Exact figures, trends and every underlying record are available in Orca1.
About International device safety notices
Field safety notices, recalls and safety alerts published by about 30 national medical device regulators outside the United States, matched by Orca1 to FDA device data.
Source: National medical device regulators (as listed), compiled by Orca1