CFR section

21 CFR 820.198(e): Complaint files

PART 820-QUALITY SYSTEM REGULATION · Subpart M-Records

Key facts

Citation 21 CFR 820.198(e)
Section Complaint files
Part PART 820-QUALITY SYSTEM REGULATION
Subpart Subpart M-Records
Subchapter 21 CFR H Medical Devices
Product types cited Devices, Drugs, General, Other_Regulations
Regulation text (excerpt) (e) When an investigation is made under this section, a record of the investigation shall be maintained by the formally designated unit identified in paragraph (a) of this section. The record of investigation shall include: (1) The name of the device; (2) The date the complaint was received; (3) Any unique device identifier (UDI) or universal product code (UPC), and any other device identification(s) and control number(s) used; (4) The name, address, and phone number of the complainant; (5) The…

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