CFR section

21 CFR 820.198(d): Complaint files

PART 820-QUALITY SYSTEM REGULATION · Subpart M-Records

Key facts

Citation 21 CFR 820.198(d)
Section Complaint files
Part PART 820-QUALITY SYSTEM REGULATION
Subpart Subpart M-Records
Subchapter 21 CFR H Medical Devices
Product types cited Biologics, Devices, Drugs, General
Regulation text (excerpt) (d) Any complaint that represents an event which must be reported to FDA under part 803 of this chapter shall be promptly reviewed, evaluated, and investigated by a designated individual(s) and shall be maintained in a separate portion of the complaint files or otherwise clearly identified. In addition to the information required by § 820.198(e), records of investigation under this paragraph shall include a determination of: (1) Whether the device failed to meet specifications; (2) Whether the…

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